About Returns

All Returned Materials are Subject to a 15% restocking fee
Shipping charges are non refundable
 No Refunds after 30 Days
 
Payment MethodRefund MethodRefund Time (Once Refund Is Processed)
Credit CardCredit Card7-10 business days
Debit CardDebit CardUp to 10 business days

Truck Lines Only Open Truck Door

You the Customer are Responsible to Unload

Missed 3rd Party Freight Delivery is subject to a freight re-delivery fee

Important Notice: every computer screen can reproduce the Carpet tiles color differently – so if the colors are critical to your purchase –
ask the sales associate to pull the tile and accurately describe your Carpet Tile purchase over the phone