About Returns

All Returned Materials are Subject to a 15% restocking fee
Shipping charges are non refundable
 No Refunds after 30 Days
Payment Method Refund Method Refund Time (Once Refund Is Processed)
Credit Card Credit Card 7-10 business days
Debit Card Debit Card Up to 10 business days

Truck Lines Only Open Truck Door

You the Customer are Responsible to Unload

Missed 3rd Party Freight Delivery is subject to a freight re-delivery fee

Important Notice: every computer screen can reproduce the Carpet tiles color differently – so if the colors are critical to your purchase –
ask the sales associate to pull the tile and accurately describe your Carpet Tile purchase over the phone