Flooring FAQ

How long does shipping take?

Once the order has been placed it normally takes 24 – 48 hours for your order to leave our warehouse in Rome, GA Shipping transit times can be from 1-2 days in the southeast to 5-14 days on the west coast. an estimated transit time will be provided when you select your shipping method at checkout.

What is the minimum order?

Unless it’s a special order product we have no minimum orders.

we will sell you one tile or all the tiles available .

How do i calculate square footage? 

  1. For a square or rectangular area, measure the Width and Length in feet.
  2. Multiply your Length × Width to get your area.
  • If in inches: divide each figure by 12 to get feet measurement.
  • If in yards: multiply each figure by 3 to get feet measurement.
  • If in cm: multiply each figure by 0.03281 to get feet measurement.
  • If in m: multiply each figure by 3.281 to get feet measurement.

Do you sell “Peel and Stick”? 

Here at Carpet Corporation we are often asked if we carry peel and stick carpet tile and our answer is always an emphatic “no!”.  Peel and stick carpet tiles are thin, lightweight and can barely hold up to normal household residential use much less demanding commercial traffic.  Everything that Biscuit sells is a heavy-duty tile that is designed for years of use and abuse in high-traffic commercial spaces and can be picked up and washed or cleaned as often as needed without worry.  And even though Biscuit’s tiles are tough enough for commercial use they also look and work wonderfully in your residence and can survive spills, accidents and normal wear and tear in a way that no peel and stick tile ever could.

Remember, Biscuit wants you to be delighted with your purchase not only next week but years down the road.  And there’s simply no way that can happen with the peel and stick carpet tiles that are currently on the market.  Use your hard-earned cash to buy the best quality carpet tiles available.  You will be glad that you did.

Do you offer samples?

Yes, we can provide an agent sample (6″x6″ cutting of the tile) they can be ordered online

Do you need glue?

In Most installations glue is not required.. In heavy traffic or commercial installations a pressure sensitive glue is recommended

How do they stay down?

As you install the tiles. You will arrive at the wall. You will cut that tile to fit. So the tile cannot move. (The wall holds it).

Will the tile curl up?

No These are top of the line carpet tiles and are very heavy.

How do you clean the tiles?

Take the tile up and clean it in a sink. Let dry and reinstall.

Will the tile move when vacuuming or moving furniture?

No.

Can these tiles be cleaned like regular carpet?

Yes.

How much to ship these tiles?

Shipping is calculated at the checkout phase during the online ordering process

Do you ship to my home?

Yes but it’s cheaper to ship to a business or freight terminal.

I noticed some tiles are more expensive than others.. why?

Irrespective of price all the tiles are the same quality(top of the line). The factory charges us higher prices for higher quantity of the same tile.

What is Super Cushion and Softstep?

They are softer carpet tile backings. To see an example Click Here

Do you sell directly to the public?

Yes.

What are promotional Carpet Tiles?

Promotional carpet tiles are any items not sold through normal retail channels but offered on special promotion.  These items can be short or small lots, mixed/ odd lots, imperfect tiles (Class “A” Seconds or Thirds), discontinued items, closeouts or special buys as offered by the various manufacturers.  Promotional carpet tiles are the same high quality as the retail and running line carpet tiles but are sold at a large discount because of their promotional nature.  Promotional carpet tiles come in many different lot sizes from a very few tiles to tens of thousands of square foot but when they are sold through they are gone and are not available for re-order.  For this reason Carpet Corporation keeps an up to date inventory list (found here) that shows the in stock quantities for all of our promotional carpet tiles.

Retail or Running Line carpet tiles:
Carpet Corporation does carry a selection of retail or running line carpet tiles that can be ordered in any quantity that you need.  These tiles are typically produced for you at the time of the order and can be re-ordered as many times as necessary.  For this reason the prices on retail or running line carpet tiles are generally higher.  Our running line carpet tile choices can be found here

Please contact your sales agent for specific questions.

Using Carpet Tiles on Stairs

Carpet tiles can be used on stairs, very effectively as a matter of fact. Rather than cutting up a roll of sheet carpet to accommodate each step and nosing, tiles can be slotted into place and cut to suit. Therefore, it is always recommended that you add on an extra 10% to 15% after measuring your staircase to account for wastage and to allow for an additional number of tiles that can be used to fill in awkward gaps.

Remember, it isn’t guaranteed that every step on your staircase will measure the same – so don’t rest on your laurels and get that tape measure out on each step instead of just one and multiplying the measurement by however many steps you have. Top, bottom and middle steps (especially in the case of winding staircases) often come up bigger than other steps, as well as stair nosing and bullnoses which will require extra care.

When it comes to the actual installation of the carpet tiles for your stairs, you will find them to be much, much easier than working with sheet carpet. If you would not consider yourself to be a DIY guru, and even if you would, you will be thankful to have a product that is already cut down to size. Anyone that has installed traditional sheet carpet on a staircase will know from first-hand experience just how time-consuming and frustrating it can be.